ITSP (c) 2009 Neobits, Inc. Not for use without permission http://support.neobits.com/index.php?pg=forums.topics&id=9 Neobits Helpdesk Multiple voip lines with Broadvoice, CVA, Sonicwall http://support.neobits.com/index.php?pg=forums.posts&id=30&pc=1 John RutkowskiSetup a Talkswitch system behind a Sonicwall TZ150, with BroadVoice VOIP service.

Had the 1-1NAT configured and the ports mapped.

Worked great in and outbound until we added a second line. From that point on, you could make calls out but no calls in, caller would hear ringing, but no connection on Talkswitch Monitor. Didn't matter if you turned off the second line.

Turns out the Sonicwall firewall's VOIP Consistent NAT feature breaks the inbound connection when there is more than one VOIP line registered.

Turned it off and life was good again. Only took me 6 hours to get it figured out and calls to BroadVoice, Talkswitch and Sonicwall.

November 7 2006, 12:38 PM
]]> http://support.neobits.com/index.php?pg=forums.posts&id=30 Tue, 7 Nov 2006 20:38:44 GMT Experiences with Broadvoice http://support.neobits.com/index.php?pg=forums.posts&id=14&pc=2 Neobits, Inc.Experiences with BroadvoiceSeptember 2 2006, 09:28 PM
Chris Gilsdorf
I researched a request by a customer to see if Broadvoice (or any ITSP for that matter) can deliver a SIP equivalent to 'FLASH'.

The scenario for when a customer wants to transfer calls outside the office (i.e. to cell phone or home office) when using standard POTS lines delivered by the phone company, it can be transferred out in two different ways:

1) Call comes in on one line, and is transferred out on a second line - so in essence this one call is now taking two lines.

or

2) Having already ordered through your phone company the specific feature, 3-way conferencing, on your phone lines, a setting needs to be 'checked' in the configuration of Talkswitch. This checkbox is called Centrex/Plexar capability. This capability allows Talkswitch to send a 'flash' on the line - the call leaves Talkswitch completely, and rings your cell phone, home office, etc...

The customer wanted to know if his ITSP Broadvoice could deliver/listen for a SIP equivalent to 'flash'.

I contacted Broadvoice and found out that NO - unfortunately that feature functionality isn't available.
4 days, 13 hours since original post
]]> http://support.neobits.com/index.php?pg=forums.posts&id=14 Sun, 3 Sep 2006 04:28:52 GMT