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Welcome to the Neobits Technical Support Helpdesk center.

All support requests for equipment purchased from Neobits must be initiated by clicking Submit a Request in the left navigation bar. Once a request is submitted, you will receive an email indicating a case ID number, which will allow you to track progress and post additional information.

An additional resource we offer is a Remote Desktop system, that allows our support staff to take control of your internet-connected PC for configuration or troubleshooting. In order to use this system, a support staff member must initiate a meeting and send you a request to join.

As we develop this area further, we hope to add an extensive support documentation library. In addition, discussion forums are available for each of the major PBX systems offered by Neobits.

Most Recent Forum Topics


F sopa - 1 poqerket
How to get support from Talkswitch/Fortinet - 2 Arvind Goel
Paging with Alworx 8200004 6x - 1 Rich
Zultys ZIP2 Firmware - 1 Mark Martinez
Reset Allworx Admin Password - 1 chris
looking for cheap wifi phone for local extension use only (no dial out) - 1 liza piorkowski
Grandstream on Allworx network - 1 Chris
Which systems are compatible with FIOS Digital Voice? - 1 Ted
Losing registration - 2 JDF454
Transferring a Follow Me Call back to Allworks - 1 Kirbey Hess